Privacy Policy

Introduction

zenquorvexantila.top B.V. ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zenquorvexantila.top and use our services. We process personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller Information

The data controller for your personal data is:

Data Collection

We collect personal data that you voluntarily provide to us when you:

• Contact us through our contact form or email
• Request consultation services
• Subscribe to our newsletter or updates
• Visit our website (through cookies and similar technologies)

The types of personal data we collect may include:

• Contact information (name, email address, phone number)
• Professional information (institution name, job title, department)
• Communication preferences
• Website usage data (IP address, browser type, pages visited)
• Any information you provide in correspondence with us

How We Use Your Information

We use the personal data we collect for the following purposes, based on legitimate business interests and with your consent where required:

• To provide and deliver our CRM consultation services
• To respond to your enquiries and provide customer support
• To improve our website and services
• To send you relevant information about our services (with your consent)
• To comply with legal obligations
• To protect our legitimate business interests

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties except in the following circumstances:

• With your explicit consent
• To service providers who assist us in operating our website and conducting our business
• When required by law or to protect our legal rights
• In connection with a business transfer or acquisition

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically, we retain contact information and correspondence for up to 7 years for business and legal purposes. Website analytics data is retained according to our cookie policy and third-party service provider terms.

Your Rights

Under the GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate personal data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request limitation of how we process your data
• Right to data portability: Request transfer of your data to another service
• Right to object: Object to our processing of your personal data
• Right to withdraw consent: Withdraw consent where processing is based on consent

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved transfer mechanisms.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

Supervisory Authority

You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data in accordance with applicable data protection laws. You can contact them at autoriteitpersoonsgegevens.nl.

Legal Basis for Processing

We process your personal data based on the following legal grounds under the GDPR:

• Consent: When you have given clear consent for specific processing activities
• Contract performance: To provide our consultation services
• Legitimate interests: For business operations, security, and service improvement
• Legal obligation: To comply with applicable laws and regulations